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What to Consider when looking for a Carpet Cleaner

Updated: Feb 17, 2023

If you choose to hire a carpet cleaning company, you must get one worth hiring. Getting inept cleaners can be very frustrating; you do not want to risk that. You must consider the quality of the job they provide, their speed, efficiency, and effectiveness, among others.





1. Consider an Established Business

A lot of companies started their cleaning business in spring and were unable to last till winter. Running a business is not a day’s job, so if your cleaning company has a reasonable amount of experience years on their hands, then that is certainly a perk. A company that has lasted in the industry for a few years has likely outlasted the competition in the area, too. Chances are, they’ve earned the respect of their clients exactly because they choose an experienced, established team. Find a long-established company in the industry. An established business won’t disappear overnight. That can give you peace of mind before you invite them to work on your property. 2. Consider Certifications

If you want to find the best carpet cleaning company around, make sure they’re certified. For example, you might want to find a company that employs teams with a Carpet Cleaning Technician certification, like the National Carpet Cleaning Association (NCCA) for instance. Technicians with this certification have completed additional training for carpet cleaning and restoration. These teams will likely offer top-rated services you can depend on. Choosing a team with certified technicians can give you peace of mind. They’ll have the know-how and training necessary to work on your property. These technicians likely won’t make costly mistakes when working on your carpets. Make sure their technicians remain up-to-date with their training, too. Otherwise, they could end up using outdated techniques or solutions. 3. Consider the Method of Cleaning

There are two main cleaning methods; dry carpet cleaning and steam cleaning. The dry-cleaning method, which is also known as low moisture, uses chemicals and a little amount of water. This method is faster than the other, and when chosen, you would have your carpet cleaned, and dried out in no time. The steam cleaning method is very popular. If you need a thoroughly done carpet cleaning, and you are in no hurry, then this is the method to choose. It involves the use of chemicals and very hot water to eliminate dirt from the carpet completely. A lot of homeowners prefer to use this method when trying to prepare their homes for new occupancy. It takes about 08 to 12 hours for complete drying after the process, and it is highly effective. 4. Consider the Knowledge of your Carpet

While visiting your home to quote the job, carpet cleaners will always ask questions before they proceed, and it will be very helpful if customers have the right answers. The cleaners need to know the type of carpet, the exact service you need, the exact cause of the stain on the carpet, the presence of pets and allergies in the home, how long the carpet has been in use and other related answers. Giving correct answers will help the cleaners know the exact kind of chemicals and materials to use to make the work easier and faster. 5. Consider Accreditation and Insurance

Before a company can be legally approved to clean a home, it must have a bond from the government. Also, they should have a license to show their authenticity and an insurance plan.

This guarantees the safety of your property in your home as their insurance should cover any unlikely damage that occurs in the cleaning process. The license shows that they have a proper background, and their staff are legible for the job. 6. Consider the use of suitable materials

Sustainability should be included in all carpet cleaner's services. They should be interested in protecting your environment, and there are allergen-free, environmental-friendly chemicals that can be used. Ensure that you find out the type of fluids used by the company. Some homes have pets and children, and some chemicals can be too harsh for them. If your home is like this, you should let your cleaners know. 7. Consider their Products and Tools

That’s 2,000 dust mites in one ounce of carpet dust! Ask if they use chemical-free technology to clear the dust from your carpets. Does the company offer steam cleaning services? Ask them how long it will take before the carpets are dry. Take the time to learn more about the company’s process before they start cleaning carpets on your property. Ask each carpet cleaning team on your list about the tools they use. After all, you don’t want someone who uses harsh, cheap chemicals on your carpets. Instead, make sure you understand the carpet cleaning equipment they’ll use before they get started. Make sure the solutions won’t leave any detergent residue or stains on your carpets. Otherwise, the residue could attract dirt to the carpet. 8. Consider a Guarantee

Companies that give guarantees are very reliable. A guarantee simply means, we are very confident in our abilities; however, if we are unable to satisfy you, we still care enough to either make amends or give a refund.

This is a promising service If an accident occurs while they’re working on your property, you don’t want the company to hold you liable. For example, you shouldn’t have to pay for an injured employee’s medical bills. You shouldn’t have to cover any damages the company causes on your property, either.

Finding a licensed, insured company can give you peace of mind. 9. Ask for References and Reviews

You can learn more about each company on your list by asking for references and reviews. Speak with at least three of the company’s recent clients. Then, ask about the client’s experience working with that company. Would the client hire that company again? Why or why not? Ask the client if the team was on time, professional, and efficient. Learning more from someone who was once in your shoes can help you make a more informed decision. 10. Consider the Price

Ask at least three local companies on your list for a quote. Gathering multiple quotes can help you determine the local average. In the carpet cleaning business, you can never be sure about pricing.

Don’t rush to choose the cheapest option, though. Instead, make sure you understand what’s included in the quote. Make sure the company offers the services you need, though. Following mantras like ‘less is more’ might not work here. A cheap company might not necessarily do the worst work, just like an expensive company might not do the best work. Avoid companies that are overly, suspiciously cheap, and avoid those that will consume your life savings at a go. Nevertheless, an excellent professional cleaning service is always worth the cost.

Palazzo Cleaning technicians have years of experience and constant investment in the expansion of the knowledge horizon of our staff keeps us ahead in the cleaning business. You can count on us to give you impeccable service.


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