top of page

Anti-Slavery and Human Trafficking
Policy And Statement

Palazzo Cleaning Limited, has a zero-tolerance approach to modern slavery. We are fully committed to preventing slavery or human trafficking in our business and throughout our supply chain, and we will uphold all elements of the Modern Slavery Act 2015. We expect the same high standards from all our sub-contractors, suppliers and other business partners.


Our due diligence process is designed to:

Ensure that our Anti-Slavery and Human Trafficking Policy Statement is understood and is embedded into our business:

Identify, assess and monitor potential risks within our business and supply chain.

Reduce the risk of slavery and human trafficking occurring within our business and supply chain.


We have:

Made our employees aware of the Modern Slavery Act 2015, including its definitions of slavery and human trafficking;

Advised employees what to do if they suspect a case of slavery or human trafficking;

Provided appropriate training to key employees in relation to our obligations under the Modern Slavery Act 2015 and this policy statement;

Agreed a process by which we plan to review our suppliers, sub- contractors and business partners in potentially high risk categories to check what assurance arrangements they have in place.

Committed to ensuring our business is transparent and as such we will comply with the disclosure obligation under the Modern Slavery Act 2015;

Commenced a revision of the procurement of our contracts and related documents to include prohibitions in respect of anti-slavery and human trafficking and compliance with the regulations, and;

Relationships with our supply chain and business partners have been established over a number of years. The business areas identified as having the most significant potential risk are:


Agency staff;

Project based materials, goods and services


In these areas we will insist on the following checks:

For sub-contractor’s completion and return of a sub- contractor pre-qualification questionnaires, which seeks confirmation from the sub-contractor that they are aware of the Modern Slavery Act 2015 and that they have processes in place to ensure that they are not exposed to any risk in this regard;

For suppliers of project-based materials, goods and services with whom they do regular and repeat business, we require completion and return of a supplier questionnaire which seeks confirmation from the supplier that they are aware of the Modern Slavery Act 2015 and that they have processes in place to ensure that they are not exposed to any risk in this regard. Such supplier will become accredited suppliers;

We rely on the integrity of the suppliers we use on an ad-hoc basis but consider this a low risk due to the ad-hoc nature and lack of longevity in the relationship; however, should the relationship develop, they would move into the bracket of being an accredited and preferred supplier and will be required to complete supplier questionnaire.


Other procurement areas are as follows, and are deemed as low risk:

Protective equipment and workwear

IT hardware, software and telecommunications


Office furniture

Training services

Travel services


This policy statement applies to all employees working at all levels, including Directors, other officers of the company, senior management, employees (whether permanent, fixed term or temporary), consultants, sub-contractors, trainees/apprentices, agency staff or any other person associated with us, or any other subsidiaries or their employees, wherever located (collectively referred to as “workers” in this policy)



Modern slavery is a crime and a violation of fundamental human rights. It takes various forms such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for a personal or commercial gain.



You must ensure that you read, understand and comply with this policy.

The prevention, detection and reporting of slavery or human trafficking is the responsibility of all those working for us or under our control. All employees are required to avoid any activity that might lead to, or suggest, a breach of this policy.

You must notify the Directors or HR responsible as soon as possible if you believe or suspect that a conflict with this policy has occurred or may occur in the future.

You are encouraged to raise concerns about any issue or suspicion of modern slavery in any part of our business, supply chain or any supplier at the earliest possible stage.

An employee who breaches this policy will face disciplinary action, which could result in dismissal for gross misconduct. A copy of our “Disciplinary Rules and Procedures” is in our Employee Handbook. We reserve our right to terminate our contractual relationship without other stakeholders if they breach this policy.



You are encouraged to raise concerns about any issue or suspicion of malpractice at the earliest possible stage. If you are unsure whether a particular act constitutes slavery or human trafficking, or if you have any other queries, these should be raised with the HR responsible. Concerns should be reported by following the procedure set out in our Whistleblowing policy. Our Whistleblowing policy can be found in the Employee Handbook.

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or within our supply chain and suppliers

Detrimental treatment includes dismissal, disciplinary action, threats or other unfavorable treatment connected with raising a concern. If you believe that you have suffered any such treatment, you should inform the HR responsible immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our Grievance Procedure detailed within our Employee Handbook.



Palazzo Cleaning is committed to ensuring that there is no slavery or human trafficking in any part or form within our business and in so far as possible to require our suppliers hold similar ethos. Our Anti-Slavery and Human Trafficking Policy reflects our commitment to act ethically and with integrity in all our business relationships any to implement and enforce effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our group.



Training on this policy forms part of the induction process for all new employees and other workers. All employees will receive training on how to implement and adhere to this policy appropriate to their role.

Our commitment to addressing this issue of modern slavery in our Group and supply chain must be communicated to all suppliers, sub-contractors and business partners as appropriate during our business relationships with the.



The Director has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.

The Director and HR responsible will monitor the effectiveness and the review the implementation of this policy, regularly considering its suitability, adequacy and effectiveness. Any improvements identified will be made as soon as possible. Internal control systems and procedures will be subject to regular audits to provide assurance that they are effective in the countering slavery and human trafficking. If any employee, worker, supplier, sub- contractor is found to be in non–compliance to our policy, we will request a meeting to establish if the non-compliance was being dealt with in a satisfactory way to avoid repetition. Where we deem there is a significant risk we would remove the individuals from our approved or preferred supplier list immediately.

All employees are responsible for the success of this policy and should ensure they use it to disclose any suspected danger or wrongdoing.

Employees are invited to comment on this policy and suggest ways in which it might be improved. Comments, suggestions and queries should be address to the HR responsible.

This policy does not form part of any employee’s contract of employment and it may be amended at any time.


In line with our standard procedures, this policy will be reviewed annually.


Approved by the Board of Directors

June 2023

Statement of Commitment to Equality

Diversity And Inclusion

Palazzo Cleaning Limited is fully committed to the elimination of unlawful and unfair discrimination and values. This is central to the delivery of our services and we are always working to maintain these core values across all areas of our business.

Palazzo Cleaning Limited is committed to the promotion of equality and does not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. Furthermore, we do not discriminate because of any other irrelevant factor and seek to build a culture that values meritocracy, openness, fairness and transparency.

This policy is applicable to all employees, agency staff, clients, customers, communities, suppliers and contractors, whether permanent or temporary and applies to all processes and procedures relating to the operation of our business including purchasing, sales, training, development and employment.

Our Board of Directors are responsible for reviewing our annual performance to ensure regulatory and legislative requirements are met, that services are accessible, and that opportunities are fair and equitable.

The Directors are responsible for providing leadership, resources and governance to deliver our equality, diversity and inclusion values, standards, processes, procedures and behaviours.

As an employer, we value diversity and want to attract the best people from all sections of society. We acknowledge that diversity helps us to deliver the best service to our customers and we are therefore committed to reviewing and benchmarking existing policy statements from other organisations and policy groups. In addition, we are committed to:

Consistently auditing our existing communication channels to ensure that compliance and inclusiveness are assured.

Ensuring that communication imagery and graphics reflect and reinforce inclusive messaging and become mainstream in day-to-day processes.

Reinforcing a culture of best practice by sharing information, joining external benchmarking bodies, seeking feedback and assessing our diversity objectives.

Lastly, we are committed to developing an external image which positions Palazzo Cleaning Limited at the forefront of equality, diversity and inclusive culture.


Board of Directors

Revised: June 2023

bottom of page